About Seniors Helping Seniors – Sevenoaks, Tonbridge & West Malling
At Seniors Helping Seniors elderly home care means improving the lives of others. We positively change how “seniors” are treated, changing what is expected along the way in elderly home care.
In-home care service helps seniors and their families by offering compassionate, loving care from fellow seniors who they can trust and relate to.
Our services are flexible, and they are built around our clients and customers. No job is too big and no job is too small, and every family’s budget is accommodated.
Every office of Seniors Helping Seniors is a family owned and operated franchise, owned by selected individuals who have been carefully chosen because they have the right public spirited attitude to make a real difference in their community.
Who owns the Seniors Helping Seniors franchise in this area?
Keith & Barbara Reddy own and manage Seniors Helping Seniors – Sevenoaks, Tonbridge & West Malling.
Keith explains, “Our area is bounded on the North by Swanley, the South by Edenbridge, the West by Westerham and the East by Aylesford. We cover all of the inner and surrounding villages too. However, if you are outside this area we and our colleagues will do our best to help you too, so please call us.”
Keith’s family moved from London to the Sevenoaks area when he was three years old, and he and Barbara, who was born in Sevenoaks, have lived all of their lives within the Sevenoaks and Tonbridge & Malling areas.
Both Keith and Barbara went to school in Tunbridge Wells, but despite their schools backing on to each other they never met at that time. Barbara was an active member of the Sevenoaks Swimming Club for many years in her youth and attended St. Thomas of Canterbury Catholic Church in Sevenoaks. They met at Rayleys Youth Club in Sevenoaks, married in 1975 in Tunbridge Wells and have raised their two daughters whilst living in Sevenoaks, Wrotham, Larkfield & East Peckham.
Both daughters still live locally in Kent and Barbara and Keith are now very proud grandparents to five beautiful granddaughters.
Barbara and Keith were both deeply involved for a number of years on a voluntary basis in the fundraising and physical building of the Sevenoaks Community Centre. Both served for many years on the Executive Committee of the SCA and Keith also founded and ran the Youth Section and Youth Club, as well as acting as Honorary Treasurer for the local Comer Five-a side Football League. Barbara was by this time bringing up two young daughters.
Having lived in Sevenoaks, Wrotham, Larkfield, East Peckham and Leybourne Lakes over the years, both know what it means to be part of the area community and they have good knowledge of the whole West Kent area.
Keith has operated as manager, director and consultant for Marketing, Sales and Pre-Contracts in the Construction/Rail/Plant/Civil Engineering industry for 30 plus years. He is a Fellow of the Institute of Direct & Digital Marketing.
Barbara has worked for various major Banks and Insurers in Risk Analysis and Regulated Complaints and took early retirement from Barclays in 2017 where she was a Charities Champion for Barclays, taking their “Helping in the Community” initiative out locally in Kent.
What inspired you to start a Seniors Helping Seniors?
Keith: “Our key driver to own a Seniors Helping Seniors franchise was the opportunity to offer a much needed “everyone wins” service to our community whilst having the bonus of working for ourselves. As seniors ourselves, we like the idea of helping:
- Seniors who need help
- Seniors who would like to help
- And families who live too far away to visit relatives regularly but would like the assurance that their relatives are well looked after.
It is widely accepted that it becomes more difficult for over 50s to secure meaningful roles in society today, particularly if they don’t want to work full time. We want to change that in a small way and we loved what Sally and Christian have done in East Kent and the progress in all the other offices.
The reviews from carers working for Seniors Helping Seniors and customers using the services both in the UK and in the USA are outstanding in every one of the 300+ offices. The 20 plus years of excellent and ever expanding service Seniors Helping Seniors has provided to seniors all over America impressed us greatly. No wonder the number of franchise branches is growing each month and we are excited to have been chosen to continue the work here in our part of Kent.”
Providing much needed employment for over 50s.
Many seniors are lonely (almost 3 million over 60s live alone in the UK). Life events such as divorce, children leaving home, unemployment and bereavement can have a huge impact on wellbeing.
Becoming a Seniors Helping Seniors Carer with complete control over working hours, and the type of work, gives people new purpose with the added bonus of supplementing their pension or other incomes.
The services Seniors Helping Seniors provide are non-medical, non-personal care. They are the essentials to allow less active seniors to remain in their own home, such as companionship, transportation, shopping, light housework, housekeeping and laundry, pet care, gardening and general help around the home and garden. It’s about having company and support to enjoy life to the full, whatever that means to each individual. We don’t dictate what we do, you choose.
What experience do you have?
Keith and Barbara have both had first-hand experience and understanding of the desire many of our senior citizens have to remain in their own home despite flagging energy levels and ill health. This through the experiences of our parents, elderly relatives, friends and colleagues in the community. Nationally and locally, there is a severe lack of support for such seniors, and many end up in a care home or in and out of hospital unnecessarily. Conversely, one of Keith’s relatives is 93 years old and still living in their own home despite frailty, due to timely planning and having a great group of elderly home care professionals.
Over recent years we have had parents, aunts and other close relatives reaching the stage in life that means they need support to remain in their own homes or when suffering major illnesses.
Through our involvement, it has been an education dealing with their various needs and the state organisations struggling to provide appropriate support with inadequate funding, which has shown us how desperately Seniors Helping Seniors is needed in the UK.
We have over 15 years of personal experience with various relatives providing – regular contact, transportation, Alzheimer’s respite care, MCI/ECI Care home selection and liaison, personal shopper services, disabled furnishing trips and advice, home administration, financial management, financial planning, planning and organising home extension, organisation of home help, DIY, home alterations, carer liaison, organising respite care, liaison with Doctors and medical staff and arranging or providing external transportation. The list is endless.
We have held and currently hold responsibility for some of our relatives under Powers of Attorney and Lasting Powers of Attorney, dealing with everything to do with their financial and physical wellbeing.
We fully appreciate the frustrations many suffer dealing with bureaucracy with failing eyesight, the onset of a variety of ailments and memory loss.
How do you believe Seniors Helping Seniors is different from the other services?
Seniors Helping Seniors elderly home care is different in so many ways!
- Firstly, through the active recruitment of life experienced seniors to become carers.
- Secondly in our meetings to understand the Client, their likes and dislikes, their passions and their wishes.
- Thirdly in matching our carers to ensure mutual interest and empathy.
- Fourth, in award winning customer service. Courtesies like introductions and not rushing in for a 15-minute visit without time to do anything much and having no chance of ever building a relationship.
- Finally, we are different in having no minimum hours or restrictive contracts and being completely flexibility in the hours our clients can book. One hour a week or 24 hours a day. The only thing we set is the minimum visit time of one hour to ensure a meaningful visit every time.
All of these reasons are why Seniors Helping Seniors carers enjoy their role and more often than not build friendships whilst caring for their clients, and every single SHS carer is carefully selected to ensure they have similar interests to their clients thereby promoting natural conversation and friendship. Carers work when they want to and have our support and back up. Everything is made super easy and fuss free.
The Seniors Helping Seniors elderly home care franchise came to us as a real breath of fresh air and we saw it as a great opportunity to help our fellow senior citizens. The sprightly and not so sprightly!
Seniors Helping Seniors unique standards of care are provided by one person or a small team who enjoy the work they do and have no time pressures. This is a very special quality and one that feels natural and right. We are pleased to invest in Seniors Helping Seniors because it’s about self-esteem, getting the work done to the highest standard, giving peace of mind, restoring confidence, participation, having fun, getting people out and about and engaged and giving great value for money.
What services do you provide?
Seniors Helping Seniors non-medical, in-home elderly home care has been matching seniors who need help with seniors who want to help, for more than 20 years with outstanding success. Peer-to-peer assistance allows seniors in need to receive elderly home care from someone who they can trust and relate to and it takes many forms.
Our senior providers offer many non-medical in-home services including but not limited to:
- Garden help
- Transportation to Hospital, Doctors or anywhere else you need to visit
- Trips to local events
- Medical appointments
- House maintenance and small repairs
- Dementia care
- Meal preparation
- Mobility assistance
- Respite care (supporting regular carers)
- Overnight stays
- Pet care
- Holiday companionship
- and so much more…
Tell us about your Community activities:
Keith: “Both of us were deeply involved on a voluntary basis in the fundraising and the physical building of the Sevenoaks Community Centre. We both served for many years on the Executive Committee of the SCA and were instrumental in the formation of a Mother and Baby club, dancing classes for toddlers to teens, discos and music/dance events, indoor boot sales and sports.
I also founded and ran the Youth Section and Youth Club for about ten years, as well as acting as Honorary Treasurer for the Comer Five-a side Football League in Sevenoaks for many years.
I have to be honest and say that work and family has taken up all of our time over recent years, to the detriment of charitable commitments, but Barbara is a volunteer collector for the Royal British Legion Poppy Appeal. We hope to expand our charitable involvement in the same way our peers have done, alongside a successful business.”
Our non-medical care focusses on keeping well. Preventing crises is very much right-place, right-time in the UK.
The cost benefits and efficiencies in our processes secure our sustainable domicilary elderly care business model.
All our services are delivered with sincere companionship because our focus is same-person care and carefully matching carer to client.
Fully managing all elements of service provides outstanding customer experiences and supports outstanding carers.
Our carers are staying active, staying social, and staying financially stable with an hourly wage which is above the Living Wage. Our franchise partners make money through doing good.
The teachable business model exemplifies profit with purpose, empowerment, inclusivity, self-governance, thought leadership and the value of local expertise.
"We have been using the services of Seniors Helping Seniors for over 4 years and have been really pleased with the care and attention the team have always given to Mum. Nothing has ever been too much trouble and the team have often gone above and beyond to ensure that Mum was comfortable in her own home for as long as possible.
They often shared lots of laughs and fun times as well as caring for her emotional and physical needs and it always left us reassured that she was in the best of hands.
They are a very flexible team and always willing to help out when additional support was required putting the needs of Mum first. A special thanks to Eileen and Simone who have been on the journey with Mum and become more than a companion to her, they have become good friends. A very caring exceptional company. "
"Our Mum is suffering from severe dementia and although we take on a lot of the care ourselves, we needed some extra help in the afternoons. The care from SHS has been outstanding. All the carers have been great with Mum, taking her for a drive, a cup of tea and a piece of cake when able which is her favourite thing to do.
We have received photo’s of Mum from the carers of Mum while she is out and she always looks so happy. She can’t wait to go with them! Teresa provided Mum with a photo book at Christmas – such a lovely thing to do and Mum treasures this. Tina has been great also - always there to help co-ordinate and offer support.
We really cannot fault the care received. We know Mum is in safe hands and Dad can have a rest while she is out. Highly recommended! Joanna, Karen and Nicola."
Get in Touch with our Team
After 20 years in elderly care, we know how you would like to be treated!
Get in Touch with our Team
After 20 years in elderly care, we know how you would like to be treated!